I was contacted by a constituent who had recently made a claim for Jobs Seekers Allowance. Unfortunately the amount that was paid to the constituent was in fact wrong and was considerably less than was expected. I contacted the DWP on my constituent’s behalf and the remainder of the payment was transferred to their bank account that very day.
I was contacted by two families who had agreed a mutual exchange on their social housing properties. They had been waiting several weeks for the exchange to be officially approved by the housing provider and due to over-crowding issues they were obviously upset by the delay. I contacted the housing provider on behalf of both families and the exchange was approved within a week and both families are now in the process of moving.
I was contacted by a constituent who had been waiting for several months for the Home Office to reach a decision about their application for naturalisation. I contacted the Home Office on their behalf several times by letter, telephone and email and a decision was reached after I intervened.
